F.A.Q.

How do I Upload (submit) my Design File?
Click here for more information>>

Do you make double-sided vinyl banners?
Yes! Just tell us about your needs.

What is your Turnaround?
Normal turnaround is one business day from the time we receive your final approved electronic design file and Full Payment. (Please allow more days for shipping based on the method of shipping you have chosen).

What type of material is used for your banners?
We use 13 ounce semi-glossy durable vinyl cloth. This is a very strong fabric with superb outdoor dependability.

How do I know my order went though?
All orders are confirmed automatically via e-mail within a few minutes of your order. If you do not receive an e-mail, please contact us.

What are your payment methods?
We accept Visa, MasterCard, American Express Card, and Discover.

What are your shipping methods?
We currently offer several methods of shipping.

1) UPS Ground (Does not deliver to PO Boxes) - Delivered in 1-5 Business Days.

2) UPS Next Day Air Saver - Delivered next Business Day.

3) Canada Post - Delivered in 3-5 Bus. Days.

Note for all Shipping Methods: Double-Check your Address with the CANADA POST website. If your address is not verified by Canada Post, we will not be responsible if your package is lost or returned to us.

We are not responsible if your package is late, lost, or damaged by the shipping carrier. A tracking/confirmation number will be e-mailed to you once your package has been shipped. If you have any questions about the delivery of your package, please contact the correspoding shipping carrier.

Note: Please visit the UPS or Canada Post websites for more information.

UPS (United Parcel Servce) - www.ups.com

Canada Post - www.canadapost.ca

How do I track my order?
Once your order has been shipped, we'll send you a tracking/confirmation number to track your package on the internet. Tracking numbers are normally activated within 24 hours. You can track your orders and learn more about the shipping methods by visiting the following websites:

UPS (Use Tracking number) - www.ups.com

Canada Post - www.canadapost.ca